Solutions
An AI receptionist that answers every call
In production today at IHFA, MyPlanAdvocate, MonsterRG, and Oxycell.
Jenna handles 4,000 inbound calls a day.
Receptionists in production
Read customer storiesIHFA · Mortgage servicing
Jenna
Replaces the legacy IVR. Verifies every caller. Routes 100% correctly.
MyPlanAdvocate · Medicare insurance
Emily
Qualifies 2,500 Medicare calls a day. Mason reads the 15-minute compliance script after every sale.
MonsterRG · Travel and timeshare
Outreach
Confirms thousands of tours. 25% more capacity in week one without adding headcount.
Oxycell · Health and wellness
Aidan
Answers every inbound sales call and starts a group SMS with the founder for serious prospects.
Everything a receptionist does
Answers in under a second
Sub-200ms response. No hold music, no IVR menu.
Routes by intent
Callers describe what they need. The agent understands and routes correctly.
Warm-transfers with context
The human picks up knowing who is on the line and why.
Voice and SMS in one thread
Same context across channels. Retained on the next inbound.
AI receptionist FAQ
Often not. Sub-200ms latency keeps the conversation natural. You can configure your agent to disclose its identity when your brand requires it.
You define routing logic using Pathways. Callers describe what they need in their own words, and the agent routes by intent. No button-pressing.
Warm transfer with full context. The human picks up knowing who is on the line and what has been discussed.
Most customers go live in 30 days or less. IHFA built their first agent in about a week.
Yes. SOC 2 Type I and II, HIPAA, GDPR, and PCI DSS. Passed security review at a major bank.