Every channel.Same memory.

Same agent across voice, iMessage, SMS, and web chat.Watch one customer's week with Bland below.

Describe the agent. Norm builds it.

Plain English in. Pathway, persona, voice, and tools out. You decide what to add next.

Norm

Pick a use case. Watch Norm build it.

Click one. Pathway, voice, and tools wire up in real time.

Or write it the way you write everything else.

Hit the REST API from your terminal, your code, or the CLI. The same MCP server makes Bland reachable from Claude Code, Cursor, and any other AI editor your team already uses.

curl -X POST https://api.bland.ai/v1/calls \
-H "Authorization: $BLAND_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"phone_number": "+14155552120",
"task": "Qualify refi lead",
"voice": "june"
}'

Own the stack. Control your destiny.

Test, guard, and watch every call on one platform you own.

Infrastructure

Your infrastructure, not ours.

Dedicated Kubernetes pods, never shared. Bland Cloud, your VPC, or air-gapped on your hardware.

Releases

Real traffic, before you commit.

Testing

Break it before customers do.

Guardrails

Catalog, attached, enforced.

Observability

Live, replayable, queryable.

ControlDeployment · 12 nodes live
SurfacePosture
Bland CloudMulti-region · SOC 2 II · HIPAADefault for most teams. Provisioned.
Your VPCAWS · GCP · AzureBland runs inside your network. No customer audio leaves.
On-premiseYour hardware · air-gappedEnterprise. Bring your own LLM, STT, and TTS.

Built for the security review.

Encryption, residency, identity, audit, and incident response in one place. Pass legal, procurement, and the security team on day one.

Encryption

AES-256 at rest. TLS 1.3 in transit. HSM-backed keys.

Data residency

US, EU, and APAC. Per-region deployment for sovereign workloads.

Identity & access

SSO / SAML, JWT auth, RBAC, MFA enforced on every production system.

PII handling

Redaction in transcripts. Configurable retention. BAAs available.

Audit trail

Tamper-resistant call logs. Every disclosure recorded, every rail logged.

Incident response

24/7 on-call engineering. SLA-bound notifications. Documented runbooks.

Plugs into the systems you already run on.

CRMs, schedulers, telephony, ticketing. Native connectors for the obvious stuff. A webhook for everything else.

One agent. Every channel. Built, deployed, tested, and watched on the same platform.

FDE team ships your first agent in 30 days. Your stack. Your numbers. Your data.