Financial services
Bank-grade voice AI for financial services
In production at IHFA, Slash, and a Top-10 US bank.
Jenna handles 4,000 inbound mortgage-servicing calls a day.
Use cases
IVR replacement
How IHFA uses Bland. Routes 4,000 calls a day with 100% accuracy.
Personalized customer service
How Slash uses Bland. Voice and SMS in one thread, warm transfers with context.
Outbound qualification
Instant outbound on inbound leads. One firm added $154K in 60 days.
Account inquiries
Balance, transactions, statements with multi-factor verification.
Fraud alerts
Outbound transaction verification. Confirm or deny in real time.
Loan processing
Application intake, status updates, document requests.
“We save thousands of dollars a day. If I have to turn it off for any reason, I cringe because I know how much money we could be saving.”
Financial services compliance
Financial services voice AI FAQ
Yes. Bland has passed security review at a major bank.
Multi-factor verification on the call: challenge questions, account details, OTP. Flows are configurable.
IHFA built their first agent in about a week. Most deployments go live in 30 days or less.
Deploy voice AI for financial services.
Talk to our team about deployment for your industry.