Improvements

Call Logs

• Added Dialed At, Outcomes, and Transferred To as filterable fields in call logs. Dialed At and disposition logs are also now included in the call logs export

Languages

• Fluent is now available as the recommended multilingual language option. Supports improved language switching across English, Spanish, French, and German

Web Widget

• Quick replies, cards, and accordions now persist in the chat across page refreshes
• The active widget thread ID is now reflected in the URL for direct linking

Integrations

• Calendly tools now support dynamic resource routing. Set `resource_id` using a pathway variable (e.g. `{{advisor_resource_id}}`) to route bookings to different calendars at call time

Settings

• Admins and owners can now set a default role for new members joining the organization